Refund and Returns Policy
Last updated January 5, 2024

    1. Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

      RETURNS

      All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

      RETURN PROCESS

      To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Nothing, then mail your return to the following address:

      English Champ

      Attn: Returns

      RMA #

      House-19, Road-14, Sector-13

      [email protected]

      Uttara, Dhaka 1230

      Bangladesh

      Return shipping charges will be paid or reimbursed by us. 

      REFUNDS

      After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

      EXCEPTIONS

      For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

      Please Note

      Sale items are FINAL SALE and cannot be returned.

      QUESTIONS

      If you have any questions concerning our return policy, please contact us at:

      +880 1324941133

      [email protected]